Everything you asked us
FAQs
Sizing, wear, removal, shipping and returns. If the answer isn't here, a real person answers our WhatsApp — usually within the hour.
Fit & sizing
Will Nailesque fit my nails?
Yes! Every set has 12–15 nail size options including XS to L, sized on average Malaysian nail widths from our own custom moulds. All of our shapes are made to fit most people, wide nail beds included.
How do I find my sizes?
Lay each nail on the finger before gluing. The right size sits just inside your side walls without pressing into them. Tip: between two sizes, go up — a larger nail can be filed at the sides, a small one will lift.
What if two fingers need different sizes?
Completely normal — most people use four or five different sizes across one hand. That's why there are 24–30 nails in the box rather than ten.
Which length should I start with?
Short if you type, cook or work with your hands all day — you'll forget they're on. Medium is our most-worn. Long is the going-out set. Tip: you can always file a length down, so start one step shorter than you think.
Applying
How long does application take?
About 10 minutes for both hands once you've laid your sizes out. No lamp, no gel, no practice. The full walkthrough is on how to apply.
Do I need anything that isn't in the box?
No. Glue, two sheets of adhesive tabs, a mini file, an alcohol pad and a cuticle stick come with every set. The brush-on glue and cuticle oil are optional upgrades, not requirements.
Glue or adhesive tabs?
Glue for 2–3 weeks of proper wear; tabs for 4–7 days and easy swapping. Both are included, so you can try each.
Will this damage my natural nails?
No — there's no drilling, no filing down and no acetone soak. A light buff to take the shine off is all the prep needed, and it grows out in a week.
Wear, removal & reuse
How long will they last?
2–3 weeks with the glue, 4–7 days with the adhesive tabs. Both are in the box.
Can I shower and swim with them?
So yes, you can absolutely shower (and even swim) with them! Tip: avoid water for at least 1 hour after application to let the glue fully set for long-lasting wear.
What if one lifts early?
Re-glue it the same day — a lifted nail traps water and takes the rest of the set with it. Clean the back, thin layer of glue, press 30 seconds.
How do I remove them?
Soak in warm soapy water for 10–15 minutes, then ease the cuticle stick under the edge until the nail releases. Never pull. Tip: cuticle oil around the nail bed straight after.
Can I reuse this set?
Absolutely! Peel or file off the old glue, wipe with alcohol and store them back in the tray. Most customers get three or four wears from a set.
Orders, shipping & returns
How much is shipping, and how fast?
Free over RM100 in West Malaysia and RM180 in East Malaysia. Orders leave Selangor within one working day; 1–3 working days West, 3–5 East.
How does Mix & Match work?
Any 2 sets for RM40.00 each, any 3 or more for RM35.00 each — the discount applies to every set in the bundle, however many you add. Build one on the bundle page.
What's your returns policy?
30 days on unopened sets. If a set arrives damaged or a size is missing, message us with a photo and we'll replace it — no return needed.
Is RM50 not a lot for press-ons?
It's less than half a salon set, and you can reuse it. Each set is 100% soft acrylic from custom moulds — that's what the price buys you over an RM30 ABS set that lasts a weekend. Tip: three sets in a Mix & Match bundle brings it to RM35.00 each.
Still unsure about something?
Send us a photo of your nails and we'll tell you which length and sizes to order. We answer WhatsApp and Instagram DMs ourselves.