Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.nailesque.com/
Personal information we collect
When you visit https://www.nailesque.com/, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through https://www.nailesque.com/, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use https://www.nailesque.com/ -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Your information will not be shared with outside parties. If you would like to change your personally identifiable information or would like it to be removed from our database, feel free to email us at hello@nailesque.com
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at hello@nailesque.com.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through https://www.nailesque.com/, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@nailesque.com
[Re: Privacy Compliance Officer]
The Nailesque Beauty, Malaysia
FAQs
What makes Nailesque better than other press-ons?
We have developed custom-made moulds that create stronger press-ons than the moulds used by other brands. While most press-ons are made with ABS plastic, our nails are made with 100% soft acrylic to achieve a salon-done look.
Each pack comes with everything you need to apply your nails, including 24-30 nails with 12-15 size options so that you can get the perfect fit.
We constantly get feedback that our nail glue and adhesive tabs are the best that our customers have tried without damaging their nails.
I have very wide/narrow nail beds. Will Nailesque fit my nails?
We take pride in having a larger range of nail sizes than most of our competitors, with 12-15 nail size options in each set. All of our shapes are made to fit most people (sizing based on average nail widths, including XS & L nail sizes).
Tip: If you do have any issue finding a nail that fits perfectly, simply select a bigger size and file it down for a few seconds to get the right fit.
What is included in each nail set and what extras do I need?
24-30 nails, nail glue tube (for longer 2-3 weeks use), 2x set of adhesive tabs (for shorter 4-7 days use), nail file, cuticle stick, alcohol wipe.
Whilst nail glue is included in every pack (enough glue for 2-3 wears), our customers love to add our brush-on glue to their order for an even easier application process.
If you would like to reuse your Nailesque nails with the adhesive tabs, we recommend purchasing an extra adhesive tabs (10 sheets).
What about showering/doing the dishes/taking baths & swimming?
Your Nailesque nails need to naturally lift around the edges or be gently lifted before they’re ready for soaking and removal. So yes, you can absolutely shower (and even swim) with them! In fact, some of our customers have gone snorkeling and chased waterfalls with their Nailesque nails still perfectly intact!
Tip: Avoid water for at least 1 hour after application to let the glue fully set for long-lasting wear.
Can I cut & file my Nailesque nails?
Yes! If the press ons are a little long for your liking, you can easily cut them down and then smooth the tips with the included file.
Can I reuse my Nailesque nails?
Absolutely!
Our nails are designed to be durable and long-lasting so that they can be reused multiple times!
To remove residue glue from the back of the press-on, you can fold the included nail file to get in the curvature and file off most of the dried glue. Don’t stress too much if you can’t get it all off as the nails will still hold as normal.
If you are using the adhesive tabs for short-term wears (i.e. weekends. & events), the nails can be reused up to 10 times! We recommend grabbing the Extra Adhesive Tabs (10 sheets)
How do I apply Nailesque nails?
Applying our nails is easy! Here’s a simple step-by-step:
1. Lightly buff to remove shiny surface from your natural nails with the nail file provided.
2. Clean the nail surface with alcohol pad provided. (Tip: You also also use rubbing alcohol or acetone on a cotton pad)
3. Select the nail size that fits each nail. (Tip: The press on should fit snugly to the edges of your nail bed. Size up & file down if you're in between sizes)
4. Apply adhesive tabs or nail glue.
5. Press and hold the nail for 10–15 seconds. (Tip: When applying, make sure the nail is pushed back towards the cuticle line at a 45 degree angle before pressing down.)
That’s it—your salon-quality manicure is ready!
How do I remove my Nailesque nails?
If you have used the nail glue, we recommend waiting for your press-ons to begin lifting on their own before attempting to remove them (this typically happens around the 2 week mark).
Soak your hands in hot water mixed with soap and any type of oil. Apply the soap and oil directly to your nails and massage it into the cracks to speed up the process.
Once your nails begin to loosen, use the cuticle stick to make gentle rocking motions underneath the edges of the nails to assist them in popping off.